I’ve had the good fortune of
participating in my employer’s “Leadership Academy”. On our first day together, I received results
of a survey of my behaviors and social characteristics, as perceived by work-mates and partners. These indicated excellent reception from the
surveyed participants, but I knew this was a relatively “safe” subset of the
people with whom I frequently interact in the workplace.
So despite these positive results, deep down I knew I was
conflicted. I knew how difficult it was
for me sometimes to accept and respect my teammates’ participation and
input. At the time, I’d probably rather
work by myself, angry, than have to graciously accept the input of a
less-than-perfectly-informed-or-committed partner.
Fortunately, during this
first session of the Academy, the concept of the climbing the “Judging to Value” ladder was
introduced, almost as an afterthought. The
idea here is to allow one to progress from judgment of others; through
acceptance and respect, to a state of truly valuing them. This concept became crucial to me as I
realized that I was judgmental and under-valued the contributions of
others. I had allowed only a very few
people to earn my full respect. I further realized that more people probably
deserved this respect. I’d personally
benefit if I were more inclusive and respectful to others. I was also fortunate to realize early in the
process that this experience wasn’t just about work; it could help me be a
better person. I’d benefit from reduced
frustration and greater happiness; those around me would benefit from my new
and improved outlook. Maybe we’d all
benefit from greater effectiveness in our common pursuits.
Accordingly, during the
Academy (and there-after!), many of my efforts pertained to active listening,
sharing my thoughts more freely, inclusion of others, appreciation of others
(both in my private reflections and also publicly), and rallying teammates and
partners toward our common goals.
I did a lot of reading and
reflection. Most of my reading choices
emphasized leadership skills in action, especially within a historical context
(explorations, battles, etc.) Not only
were these accounts more interesting to read than most current biz-buzz type
self-improvement books, they demonstrated how true leadership affects outcomes
that really matter, both on a large scale, but also for the immediate welfare
of the leader’s teammates, partners, co-workers and “employees”.
One of the books I read (much to the amusement
and disbelief of my immediate family!) was ‘The Journals of Lewis and Clark’,
edited by Bernard DeVoto. The
Introduction (see especially Section 6) to this work emphasizes the importance
of the Missouri Purchase and explorations to our nation’s history, while
briefly examining the skills of Lewis and Clark that enabled their success. So many of these skills seem obvious, but complementary
skill sets and teamwork; ingenuity and resourcefulness; technical skills; and
respect (earned and given) are identified.
However, Lewis and Clark’s greatest achievements were in dealing with
indigenous people; and here they were “obviously friendly and fair,
scrupulously honest, interested, understanding, courteous, and respectful...Lewis
and Clark respected the Indians’ personal dignity…It paid off. (Introduction,
page lv).”
Let’s face it, these are not bad recipes
for dealing with any partner or teammate, and while we all should have
apparently learned these skills in kindergarten, not all of us attended
kindergarten. Trust is earned. Our actions must be consistent with our
communications. Relationships are built
on this earned trust, but this takes time.
By partnering and teaming with those with whom we share mutual trust, we
can achieve a higher goal or create a better work product than one can by
working alone. Without that trust, our
effectiveness is diminished.
I’ve always had a bias for
technical superiority; that’s long been a goal and a source of pride to
me. However, these realizations have
made it clear that this is just one aspect of my work, life, and value. I’ve grown to a fuller understanding of how
we interact with and are perceived by others.
I now realize that our technical expertise is most productively applied
when we’ve built relationships. Without
the foundation of trust, “what we can do” may not be asked for, realized, or
respected. I’m also more likely to
recognize, seek, value and benefit from the “non-technical” skills of those around
me, hopefully to our mutual benefit.
So what’s this got to do
with my boat, my fishing, my Numenon? I continue to strive to incorporate these
simple concepts into my daily life. I
think my relationships with others have benefited, and my active
appreciation of these relationships has improved the quality of our shared
experiences. There was a time when I
would hope that a person leaving my boat after a day’s fishing would say, “That
guy can fish!” Now I’d rather hear,
“What a nice guy to fish with!” While I
suspect that any given day is better with more fish as opposed to fewer fish,
or bigger fish as compared to smaller fish, the key to really sharing an
experience is to focus on the people involved, and the physical setting of the pursuit, not the fish. Everybody’s got something to contribute, it’s
fun to be open to new ideas and techniques, and isn’t it better to be perceived
as a nice guy, rather than a pricka donna,
regardless of how skilled?
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